IT Risk & Operational Resilience
Strengthen ICT risk governance and prove operational resilience.
IT Risk & Operational Resilience services help organisations identify, control, and evidence the risks that can disrupt critical services - technology failures, cyber incidents, change-related outages, third-party breakdowns, and weak governance. The work focuses on building a practical, auditable framework that connects business priorities with ICT risk controls, operational resilience outcomes, and clear management reporting.
Engagements typically include risk and control assessments, operational resilience capability uplift, and regulatory readiness (e.g., DORA-aligned governance, testing, incident management, and oversight). The result is a structured programme that reduces operational risk, improves decision-making, and produces the artefacts regulators and auditors expect - without unnecessary bureaucracy.
Engagements typically include risk and control assessments, operational resilience capability uplift, and regulatory readiness (e.g., DORA-aligned governance, testing, incident management, and oversight). The result is a structured programme that reduces operational risk, improves decision-making, and produces the artefacts regulators and auditors expect - without unnecessary bureaucracy.
Aspects
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Gap Analysis
Assessing your current ICT risk management and operational resilience capabilities to identify gaps in governance, control design, documentation, and evidence - prioritised by impact on critical services and regulatory expectations. -
Compliance Planning
Building a clear, phased plan aligned to your operating model: ownership, governance, key policies/standards, resilience objectives, and deliverables mapped to regulatory requirements and internal audit needs. -
Documentation Development
Creating and improving the documentation that makes resilience “real”: ICT risk frameworks, policies, procedures, control descriptions, RACI, evidence catalogues, and executive reporting packs. -
Training and Awareness
Targeted training for key stakeholders (Technology, Risk, Compliance, Procurement, business owners) to clarify responsibilities, control operation, incident roles, and evidence expectations—so the programme runs consistently. -
Corrective Actions and Continuous Improvement
Driving remediation to closure: control uplift, evidence improvements, automation opportunities, metrics (KRIs/KPIs), and continuous monitoring so readiness improves over time - not only before audits. -
Certification Readiness Assessment
Readiness checks for supervisory, audit, or assurance events (internal audit, external audit, regulatory inspections), including evidence completeness, traceability, and management reporting clarity. -
Certification Audit Support
Hands-on support during audits and supervisory reviews: preparing packs, answering control queries, bridging Technology and Risk language, and ensuring documentation and evidence are consistent and defensible. -
Post-Certification Support
Ongoing support after major milestones (audit, inspection, programme rollout): embedding governance cadence, refining controls and reporting, and maintaining steady improvement -
Compliance Maintenance
Helping you keep the programme running: governance routines, testing calendar, third-party oversight cadence, incident reporting workflows, and evidence maintenance so compliance remains sustainable year-round.
Book a free consultation
Not sure where to start with your compliance, recovery, or security framework? Let’s talk. I offer a free consultation to discuss your challenges, identify priorities, and help you decide what to do next - no commitment required.
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